Display Errors

This is a general topic in case there are display errors such as out of place elements, missing or not working items. Many reasons can cause errors and a malfunction most likely was not caused by you but here are some suggestions what you can try on your side to fix them.

Browser Version

Make sure your browser is up to date. We try to support all major browsers but due to OpenAtlas using advanced features a current version may be required.

Refresh your Browser

Sometimes browser cache (remember) older content. A refresh should solve this problem. For example, in Firefox this can be done by pressing the F5 key.

JavaScript

JavaScript is required for advanced features to work. In case you haven’t activated JavaScript in our browser settings, a warning message will be displayed.

If the problem persists

If none of the above solutions work, please report the bug to us. There is a Feedback link at the start page after you logged in. It would be very helpful if you provide which browser/version you are using and a screenshot showing the problem. You can also go to redmine directly and report the issue there.